Refund Policy

At GUNRISE ONLINE INDIA (OPC) PRIVATE LIMITED, we follow clear and fair policies to maintain customer trust. This policy explains the refund terms for products purchased through our retail and online platform.

When Refunds Are Eligible

Refund requests may be considered for eligible products if submitted within the specified return period and the item is unused, undamaged, and returned in its original packaging. Items that are worn, altered, or improperly handled may not qualify for refund.

Refund Processing Time

Once a return request is approved, the refund will be processed within 7 to 10 business days using the original payment method. The final credit time may vary depending on the payment provider or banking partner.

Cases Where Refunds Are Not Applicable

Refunds may not be issued for customized items, products damaged after delivery due to misuse, or requests made beyond the allowed return period. In certain situations, partial refunds may be issued after internal review.

For Refund-Related Support

Email: gunrise2026@gmail.com
Phone: +91 7735671073
Address:
PLT-0/1253, Santoshapur Balasore,
Amarda Road, Basta,
Baleswar, Odisha – 756030, India